Privacy Policy

Effective Date: December 10, 2024

At AImagine Tech, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI agent development and AI automation services (the "Services"). By using our Services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect different types of information to provide and improve our Services, including:

A. Information You Provide Directly:

Personal Information: Name, email address, phone number, billing details, and company information.
Service Information: Information related to project requirements, preferences, and custom AI development needs.

B. Information We Collect Automatically:

Usage Information: Details about how you access and use our Services, including IP address, browser type, and pages visited.
Device Information: Information about the device you use, such as hardware model, operating system, and unique device identifiers.

C. Cookies and Tracking Technologies:

We use cookies and similar tracking technologies to enhance user experience, analyze website performance, and deliver personalized content.

2. How We Use Your Information

We use the information we collect for various purposes, including:

Service Delivery: To provide, operate, and maintain our AI agent development and automation services.
Personalization: To tailor our services to meet your specific needs.
Communication: To send you service updates, notifications, and marketing communications.
Payment Processing: To process transactions and manage billing.
Security: To detect and prevent fraudulent or unauthorized activities.
Compliance: To comply with legal obligations and enforce our agreements.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your information in the following circumstances:

Service Providers: Third-party vendors who help us deliver our Services, such as payment processors and cloud service providers.
Legal Obligations: When required by law, court order, or government request.
Business Transfers: In the event of a merger, sale, or transfer of company assets.
With Your Consent: When you explicitly agree to share your information.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. We encourage you to take precautions to protect your own information.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access: Request access to the personal information we hold about you.
Correction: Request correction of inaccurate or incomplete information.
Deletion: Request the deletion of your personal information, subject to legal and contractual limitations.
Objection: Object to certain data processing activities.

To exercise any of these rights, please contact us using the details provided below.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to improve user experience and analyze website performance. You can manage your cookie preferences through your browser settings. Disabling cookies may impact the functionality of our Services.

8. International Data Transfers

If you are accessing our Services from outside the Philippines, please note that your information may be transferred to and processed in countries with different data protection laws.

9. Third-Party Links

Our website and Services may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will delete it promptly.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website. Your continued use of the Services after any changes constitutes your acceptance of the new policy.

12. Contact Us

If you have any questions, contact information is available at the Contact page on the Website.

Thank you for trusting AImagine Tech. We are committed to protecting your privacy while delivering innovative AI development and automation solutions.